SCAM ALERT. 20th May 2022
TSB bank has issued an alert concerning WhatsApp
We've seen a big spike this week in scammers using WhatsApp, a smartphone messaging app, to target unsuspecting Kiwis.
* If you have WhatsApp, or you've been asked to download it, please be vigilant. We are seeing scammers impersonate friends and whānau claiming to have lost a wallet or facing an unexpected bill. In some cases, scammers are pretending to be your bank.
* If you suspect someone might be impersonating a loved one, tell them you will call them back on a known phone number or ask them a personal question, like their date of birth, name of a sibling, or maiden name.
If you think you have given out information to a scammer, please contact your bank immediately and change the passwords for any online accounts you think might be at risk.
Please share and have conversations with your whānau and friends to help ensure they are aware of these tactics often used by scammers.
Please remember, your bank will never contact you and ask for your online banking login details or full card information.
Stay safe.
TSB bank has issued an alert concerning WhatsApp
We've seen a big spike this week in scammers using WhatsApp, a smartphone messaging app, to target unsuspecting Kiwis.
* If you have WhatsApp, or you've been asked to download it, please be vigilant. We are seeing scammers impersonate friends and whānau claiming to have lost a wallet or facing an unexpected bill. In some cases, scammers are pretending to be your bank.
* If you suspect someone might be impersonating a loved one, tell them you will call them back on a known phone number or ask them a personal question, like their date of birth, name of a sibling, or maiden name.
If you think you have given out information to a scammer, please contact your bank immediately and change the passwords for any online accounts you think might be at risk.
Please share and have conversations with your whānau and friends to help ensure they are aware of these tactics often used by scammers.
Please remember, your bank will never contact you and ask for your online banking login details or full card information.
Stay safe.
Other Scams
Consumer Protection - provides good advice on what to do if you have been scammed, including links to several sites, including the following:
CERT NZ - are experts in cyber security. See their website for tips on simple ways to improve your cyber safety.
Netsafe NZ - helps New Zealanders stay safe online, with expertise in online bullying, harassment and abuse under the Harmful Digital Communications Act and all types of scams.
New Zealand Government, Law, crime and justice site - scams
Department of Internal Affairs - how to report spam and scams
NZ Police - an introduction to cybercrime and the internet
Banking Ombudsman - helps resolve and prevent banking problems, including scam-related issues
Consumer Protection - provides good advice on what to do if you have been scammed, including links to several sites, including the following:
CERT NZ - are experts in cyber security. See their website for tips on simple ways to improve your cyber safety.
Netsafe NZ - helps New Zealanders stay safe online, with expertise in online bullying, harassment and abuse under the Harmful Digital Communications Act and all types of scams.
New Zealand Government, Law, crime and justice site - scams
Department of Internal Affairs - how to report spam and scams
NZ Police - an introduction to cybercrime and the internet
Banking Ombudsman - helps resolve and prevent banking problems, including scam-related issues
